Book DemoStart Free
For healthcare teams

Answer the logistics so your staff can answer the care

Opening hours, what to bring, where to park, how to reschedule, which documents are needed — answered from your own pages, with anything clinical handed straight to a person.

Start FreeBook a Demo
  • Setup in minutes
  • No credit card
  • Cancel anytime
yourclinic.com/appointments
Your brand
ShopFeaturesPricingSupport
Get started
Chat with us
Typically replies instantly
Type your message…
Patient onlineReception opens 08:00Answered from Preparation guideClinical questions → a person

Non-clinical

by design — clinical questions go to a person

Working hours

answered in the caller's timezone, not guessed

Your pages

opening times, preparation and policy as the source

The starting point

Sound familiar?

If more than one of these is true today, the fix is usually process and automation — not another headcount.

Reception answers the same logistics call all day

Patients call after hours and reach nothing

Rescheduling eats time that should be clinical

The written answer and the front desk answer disagree

How Chatdrill helps

Four changes, one platform.

Deflect the logistics, not the care

Hours, directions, preparation instructions and document lists answered from the pages you already publish, with the source shown.

Learn more

Hand anything clinical to a person

Every automated answer has a visible way out. When confidence drops or the patient asks for a human, the thread moves with its full history.

Learn more

Route by department and hours

Rules send reception, billing and scheduling what belongs to them, and tell the patient the real time somebody will reply.

Learn more

See what people actually ask

The most repeated questions are the instructions worth rewriting. Reporting shows you which ones, and when they spike.

Learn more
The boundary

Information, yes. Advice, never.

The agent answers what you have published — hours, preparation, directions, documents. The moment a question turns clinical, or the patient asks for a person, the thread moves to a named human with everything said so far attached.

Customer asks"My order hasn't arrived and I need it before Friday — can you help?"WhatsApp · 21:44
Chatdrill AIReads the order, checks tracking, answers in 1.2 seconds — and scores its own confidence.
Knowledge baseShopify order
Solved instantly96% confidence. Tracking sent, delivery confirmed for Thursday. No human touched it.Resolved · 21:44
Or handed overConfidence low, or the customer asked for a person — it goes to Sarah with the full transcript, order and history attached.
Sarah — Support team
What changes

What you should expect to see.

No invented percentages — just the specific things that stop being a daily problem once this is running.

Reception freed from repeat logistics calls
After-hours questions answered or queued, not lost
One written answer, given the same way every time
A clear boundary between information and advice
Works with

The tools this team already runs on.

Connect what you use today so Chatdrill fits the stack instead of replacing it.

WhatsAppReply to WhatsApp Business chats from your team inbox.MessagingWordPressOne-click plugin install.CMSSlackGet notified and reply from your Slack channels.ProductivityZapierConnect Chatdrill to 6,000+ apps without code.Automation

See all 26 integrations

FAQ

Before you start.

No, and we will not imply otherwise. Chatdrill is not HIPAA-certified and we do not sign BAAs today. Use it for non-clinical information — hours, preparation, directions, rescheduling — and keep patient records in the systems built to hold them. The Security page lists our controls and the certifications we have not earned.

Other solutions

Chatdrill for the rest of your team.

For support teamsSupport that keeps up without hiring for volumeChatdrill answers the questions your team repeats every day, routes the ones that need a person, and shows you exactly where the queue is breaking.See the solution
For sales teamsTalk to buyers while they are still on the pricing pageSee who is on your site, what they have read and how often they have come back — then start the conversation before the tab closes.See the solution
For ecommerceAnswer the question that stands between cart and checkoutSizing, stock, shipping, returns, where-is-my-order. Chatdrill answers instantly with real order data — and recovers the carts that stall.See the solution
For SaaSOnboard, support and retain inside the productAnswer technical questions from your docs, guide new accounts through activation, and give customer success the full history before every conversation.See the solution
For agenciesEvery client site, one loginRun chat and AI for all of your clients from a single workspace, with separate widgets, knowledge, branding and reporting per account.See the solution
For marketing teamsCampaign traffic that talks back instead of bouncingYou already paid for the click. Chatdrill opens the conversation on the page it landed on, captures the lead without a form, and tells you which campaign it came from.See the solution
For customer successOnboard, answer and renew without asking them to explain againEvery conversation opens with the whole account — plan, previous threads, open tickets and internal notes — so success work starts from context instead of questions.See the solution
For educationAnswer applicants and students at the hour they actually askDeadlines, fees, entry requirements, timetables and where to hand something in — answered from your own prospectus and handbook, in the applicant's language, at 2am.See the solution
For financial servicesAnswer the question without answering out of turnTerms, fees, documents and process — answered from the material your compliance team already approved, with a hard boundary on everything else and a transcript of what was said.See the solution

Give reception their day back.

Start talking to customers with Chatdrill today.

Start FreeBook a Demo

No credit card required.