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For ecommerce

Answer the question that stands between cart and checkout

Sizing, stock, shipping, returns, where-is-my-order. Chatdrill answers instantly with real order data — and recovers the carts that stall.

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70%

of pre-purchase questions are the same five

Live

order and tracking lookup inside chat

24/7

answers while your store never closes

The starting point

Sound familiar?

If more than one of these is true today, the fix is usually process and automation — not another headcount.

Pre-purchase questions go unanswered overnight

WISMO tickets swamp the queue after every sale

Carts stall at shipping cost and nobody intervenes

Support has no idea what the customer ordered

How Chatdrill helps

Four changes, one platform.

Product answers, not deflection

AI answers sizing, stock and compatibility from your catalogue and product pages.

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Order status without a ticket

Shopify and WooCommerce orders, fulfilment and tracking appear beside the conversation.

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Recover stalled carts

Trigger a message when checkout stalls, offer help, and capture the email if they leave.

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Sell on the channels they use

WhatsApp, Instagram DMs and Messenger land in the same inbox as website chat.

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AI Agent · live conversation
Auto-answering
Today · 14:02
Order-aware answers

Answers that read your real order data.

Where is my order, can I change the address, is this in stock — answered from the store itself, with the source attached, at three in the morning.

  • Live order, fulfilment and tracking lookup inside the thread
  • Stock and sizing answered from your catalogue
  • Policy questions answered from your own shipping and returns pages
  • Hard boundaries, so it never promises a refund it should not
What changes

What you should expect to see.

No invented percentages — just the specific things that stop being a daily problem once this is running.

Fewer abandoned carts from unanswered questions
WISMO handled without an agent touching it
Higher AOV from guided product discovery
One queue across store, WhatsApp and Instagram
FAQ

Before you start.

With the Shopify or WooCommerce integration, yes — availability is read at the moment the customer asks.

Other solutions

Chatdrill for the rest of your team.

For support teamsSupport that keeps up without hiring for volumeChatdrill answers the questions your team repeats every day, routes the ones that need a person, and shows you exactly where the queue is breaking.See the solution
For sales teamsTalk to buyers while they are still on the pricing pageSee who is on your site, what they have read and how often they have come back — then start the conversation before the tab closes.See the solution
For SaaSOnboard, support and retain inside the productAnswer technical questions from your docs, guide new accounts through activation, and give customer success the full history before every conversation.See the solution
For agenciesEvery client site, one loginRun chat and AI for all of your clients from a single workspace, with separate widgets, knowledge, branding and reporting per account.See the solution

Answer the question that blocks the sale.

Start talking to customers with Chatdrill today.

Start FreeBook a Demo

No credit card required.