Messaging

LINE + Chatdrill

Support customers on LINE across APAC markets.

  • Connect in minutes
  • No code required
  • Disconnect any time

LINE

MessagingAvailable now
Settings → Integrations → LINE
What it does

What you get with LINE

Everything below works from the moment the connection is authorised — no scripts, no middleware, no second admin tool to learn.

Official account linking

Rich menus

Multilingual AI replies

In the inbox

LINE threads land in the same queue as everything else.

Messages from LINE arrive in the shared inbox with the customer's history attached — assigned, tagged and answered by the same team, under the same rules as website chat.

Team Inbox · All channels
18 openSLA 2 due
Mine 6Unassigned 4All
Sarah Chen1m
My order hasn't arrived yet…
WhatsApp
2
David Okafor6m
Is there a team plan?
Website
Alex Rivera12m
Do you restock the black one?
Instagram
1
Jane Whitfield40m
Invoice for March, please
Email
Marco Bianchi1h
Thanks, that solved it 🙏
Messenger
Sarah Chen
WhatsApp · +65 •••• 4417
Today
Hi, my order #10428 hasn't arrived yet. It's been 9 days.
09:12
Hi Sarah — I can see #10428 shipped on the 4th and is at the local depot. Latest tracking says delivery tomorrow.
⚡ AI · 09:12
Can I get it redirected to my office instead?
09:14
Internal note · Marco — carrier allows one redirect. Sarah is a repeat buyer, let's just do it.
Reply as Chatdrill Support…

Reply to LINE without opening another app

Assignment, internal notes and @mentions work exactly as they do everywhere else

The AI Agent can answer first and hand over the moment it should

Setup

Connect LINE in three steps.

No implementation project and no consultant. If it takes longer than a coffee, tell us and we will fix it.

1

Authorise the connection

Open Settings → Integrations, find LINE and sign in. Permissions are shown before you approve them.

2

Choose what syncs

Pick the account, channel or store, and decide what should appear beside each conversation.

3

Put it to work

Use LINE inside automation rules, routing and AI answers from the very next message.

FAQ

Questions about the LINE integration.

Free includes three integrations and Starter includes ten, so LINE fits on either if it is one of the tools you choose. Growth, Business and Enterprise include the whole catalogue. The comparison table on the Pricing page has the detail.

Put LINE to work inside your inbox.

Start free, connect in minutes, and keep the tools you already run on.

No credit card required.