Chatdrill Blog
Chat Scripts & Templates
Ready-to-use live chat scripts and canned reply templates for greetings, refunds, escalations, outages and the awkward conversations nobody wants to draft live.
Wording that has to be right, written before the conversation rather than during it. Greetings, holds, refusals, refunds, escalations, outage notices — the messages where the difference between a good and a bad version is a customer's whole impression.
Take them as starting points and put them in your canned responses. They are written to be edited into your own voice, not pasted verbatim.
The monthly note
One email a month. Only what we would read ourselves.
New guides, product changes worth knowing about, and the occasional thing we got wrong. Unsubscribe in one click.
Turn every website visit into a conversation.
Start talking to customers with Chatdrill today.
No credit card required.